Delete Account Request
Request deletion of your NoWaste.ai account and data
Important Notice
Account deletion is permanent and cannot be undone. All your data will be permanently removed from our servers.
How to Delete Your Account
Option 1: Delete from the App (Recommended)
- Open the NoWaste.ai app on your device
- Go to Settings → Account
- Tap "Delete Account"
- Confirm your decision when prompted
- Your account will be deleted immediately
Option 2: Email Request
- Send an email to [email protected]
- Use the subject line: "Account Deletion Request"
- Include your registered email address
- We will process your request within 30 days
- You will receive a confirmation email once complete
Email Template:
Dear NoWaste.ai Support,
I would like to delete my NoWaste.ai account.
Registered email: [your email]
Thank you
What Will Be Deleted
Data Type | Action | Timeframe |
---|---|---|
Account Information | Permanently deleted | Immediate |
Pantry Items | Permanently deleted | Immediate |
Recipes & Preferences | Permanently deleted | Immediate |
Usage History | Permanently deleted | Immediate |
Anonymous Analytics | Retained (no personal data) | N/A |
Legal Records | Retained as required by law | Per legal requirements |
Note: Some anonymized data may be retained for legal compliance or legitimate business purposes as outlined in our Privacy Policy.
Data Retention Exceptions
Legal Obligations
We may retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements. This includes:
- Transaction records for tax purposes (7 years)
- Records of data deletion requests (3 years)
- Communications regarding legal matters
Backup Systems
Deleted data may persist in our backup systems for up to 90 days before being permanently removed. During this period, the data is not accessible through our application.
Your Rights
Under data protection laws, you have the right to:
- Request deletion of your personal data
- Receive confirmation of deletion
- Lodge a complaint with your data protection authority
- Request information about what data we hold before deletion
Before You Delete Your Account
Consider These Alternatives:
- •Take a Break: You can simply stop using the app without deleting your account
- •Export Your Data: Download a copy of your data before deletion via Settings → Export Data
- •Contact Support: If you're experiencing issues, we may be able to help at [email protected]
Contact Us
If you have questions about account deletion or need assistance:
This page provides information about deleting your NoWaste.ai account in compliance with Google Play Store requirements and data protection regulations including GDPR and CCPA.