Delete Account Request

Request deletion of your NoWaste.ai account and data

Important Notice

Account deletion is permanent and cannot be undone. All your data will be permanently removed from our servers.

How to Delete Your Account

Option 1: Delete from the App (Recommended)

  1. Open the NoWaste.ai app on your device
  2. Go to Settings → Account
  3. Tap "Delete Account"
  4. Confirm your decision when prompted
  5. Your account will be deleted immediately

Option 2: Email Request

  1. Send an email to [email protected]
  2. Use the subject line: "Account Deletion Request"
  3. Include your registered email address
  4. We will process your request within 30 days
  5. You will receive a confirmation email once complete

Email Template:

Subject: Account Deletion Request

Dear NoWaste.ai Support,

I would like to delete my NoWaste.ai account.

Registered email: [your email]

Thank you

What Will Be Deleted

Data TypeActionTimeframe
Account InformationPermanently deletedImmediate
Pantry ItemsPermanently deletedImmediate
Recipes & PreferencesPermanently deletedImmediate
Usage HistoryPermanently deletedImmediate
Anonymous AnalyticsRetained (no personal data)N/A
Legal RecordsRetained as required by lawPer legal requirements

Note: Some anonymized data may be retained for legal compliance or legitimate business purposes as outlined in our Privacy Policy.

Data Retention Exceptions

Legal Obligations

We may retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements. This includes:

  • Transaction records for tax purposes (7 years)
  • Records of data deletion requests (3 years)
  • Communications regarding legal matters

Backup Systems

Deleted data may persist in our backup systems for up to 90 days before being permanently removed. During this period, the data is not accessible through our application.

Your Rights

Under data protection laws, you have the right to:

  • Request deletion of your personal data
  • Receive confirmation of deletion
  • Lodge a complaint with your data protection authority
  • Request information about what data we hold before deletion

Before You Delete Your Account

Consider These Alternatives:

  • Take a Break: You can simply stop using the app without deleting your account
  • Export Your Data: Download a copy of your data before deletion via Settings → Export Data
  • Contact Support: If you're experiencing issues, we may be able to help at [email protected]

Contact Us

If you have questions about account deletion or need assistance:

Email: [email protected]

Support: [email protected]

Response Time: Within 30 days (usually faster)

This page provides information about deleting your NoWaste.ai account in compliance with Google Play Store requirements and data protection regulations including GDPR and CCPA.